Terms of sale

Emilie PEREZ - EMIWAX - 56220 Malansac, France; Phone number: +33 6 22 76 46 69; Email address: contact@perez-sellerie.com; Vannes Trade and Companies Register (or Business Directory) number: 51316818700047; The person responsible for publication is Emilie Perez; These Terms and Conditions were generated by the communications company Kinic.

Terms and Conditions of Sale for products sold on Perez Sellerie

Last updated: March 7, 2026

Article 1 - Purpose

These terms and conditions govern sales of equestrian equipment by the sole proprietorship EMIWAX.

Article 2 - Price

The prices of our products are indicated in euros, inclusive of all taxes (VAT and other applicable taxes on the date of the order), unless otherwise stated, and excluding processing and shipping costs. For orders shipped to countries other than mainland France, you are considered the importer of the product(s) in question. Customs duties, local taxes, import duties, or state taxes may be applicable. These duties and amounts are not the responsibility of the sole proprietorship EMIWAX. They are your responsibility and must be paid by you, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to inquire about these matters with your local authorities. All orders, regardless of origin, are payable in euros. The sole proprietorship EMIWAX reserves the right to change its prices at any time, but the product will be invoiced based on the price in effect at the time the order is validated and subject to availability. The products remain the property of the sole proprietorship EMIWAX until full payment is received. Warning: as soon as you take physical possession of the ordered products, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can place an order: Online: https://perez-sellerie.com Contractual information is presented in French and will be confirmed no later than when your order is validated. The sole proprietorship EMIWAX reserves the right not to process a payment or confirm an order for any reason whatsoever, and particularly in the event of supply problems or difficulties concerning the order received.

Article 4 - Order Validation

Any order placed on the website https://perez-sellerie.com implies acceptance of these General Terms and Conditions. Any order confirmation constitutes your full and complete acceptance of these general terms and conditions of sale, without exception or reservation. All data provided and the recorded confirmation will serve as proof of the transaction. You acknowledge that you are fully aware of this. Order confirmation will constitute your signature and acceptance of the transactions carried out. A summary of your order information and these Terms and Conditions will be sent to you in PDF format via the email address used to confirm your order.

Article 5 - Payment

By confirming your order, you agree to pay the indicated price. Payment for your purchases is made by credit card through the secure Shopify system. Your card will only be debited when your order is shipped. In the case of partial deliveries, only the shipped items will be charged.

Article 6 - Right of Withdrawal

In accordance with Article L.121-21 of the French Consumer Code, you have a 14-day withdrawal period from the date of receipt of your products to exercise your right of withdrawal without having to provide any justification or pay any penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, you are responsible for the condition of the returned items. Any damage to the product during this period may invalidate your right of withdrawal. Return shipping costs are your responsibility. In the event of exercising the right of withdrawal, the sole proprietorship EMIWAX will proceed with the reimbursement of the sums paid, within 14 days following notification of your request and via the same means of payment as that used when placing the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of Article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to: The supply of services fully performed before the end of the withdrawal period and whose performance began after the consumer's express prior agreement and express waiver of their right of withdrawal. The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after delivery, are, by their nature, inseparably mixed with other items. The supply of alcoholic beverages where delivery is deferred beyond thirty days and whose agreed value at the time of conclusion of the contract depends on market fluctuations beyond the control of the trader. The supply of audio or video recordings or computer software which have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts for such publications. Transactions concluded at a public auction. The supply of digital content not supplied on a tangible medium where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal.

Article 7 - Availability

Our products are offered as long as they are visible on the website https://perez-sellerie.com and while stocks last. For products not in stock, our offers are valid subject to availability from our suppliers. If a product is unavailable after you place your order, we will inform you by email. Your order will be automatically canceled and no payment will be taken. Furthermore, the website https://perez-sellerie.com is not intended for selling products in large quantities. Therefore, the sole proprietorship EMIWAX reserves the right to refuse orders for multiple identical items.

Article 8 - Delivery

Products are delivered to the delivery address indicated during the ordering process, within the timeframe specified on the order confirmation page. In the event of a shipping delay, you will be notified by email of any potential impact on the delivery timeframe initially provided. In accordance with legal provisions, in the event of a delivery delay, you have the option to cancel the order under the terms and conditions defined in Article L 138-2 of the French Consumer Code. If you receive the product in the meantime, we will proceed with a full refund, including shipping costs, in accordance with Article L 138-3 of the French Consumer Code. For deliveries made by a carrier, the sole proprietorship EMIWAX cannot be held liable for delivery delays due solely to the customer's unavailability after several delivery attempts.

Article 9 - Warranty

All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as provided for in Articles 1641 et seq. of the French Civil Code. In the event of a product's non-conformity, it may be returned, exchanged, or refunded. All claims, requests for exchange, or refunds must be made by email within 30 days of delivery. Products must be returned to us in the condition in which you received them, with all components (accessories, packaging, instructions, etc.). Shipping costs will be refunded based on the invoiced rate, and return shipping costs will be refunded upon presentation of proof of payment. The provisions of this Article do not prevent you from exercising your right of withdrawal as provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. EMIWAX cannot be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities regarding the import or use of the products or services you intend to order. Furthermore, EMIWAX cannot be held liable for damages resulting from misuse of the purchased product. Finally, EMIWAX cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including service interruptions, external intrusions, or the presence of computer viruses.

Article 11 - Applicable Law in Case of Disputes

The language of this contract is French. These terms and conditions of sale are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.

Article 12 - Intellectual Property

All elements of the website https://perez-sellerie.com are and remain the exclusive intellectual property of the sole proprietorship EMIWAX. No one is authorized to reproduce, exploit, redistribute, or use in any way whatsoever, even partially, any elements of the website, whether software, visual, or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the sole proprietorship EMIWAX. Article 13 - Personal Data The sole proprietorship EMIWAX reserves the right to collect personally identifiable information and personal data concerning you. This information is necessary for processing your order, as well as for improving the services and information we provide to you. This information may also be shared with companies that contribute to these relationships, such as those responsible for fulfilling orders and providing services related to their management, execution, processing, and payment. This information and data are also retained for security purposes and to comply with legal and regulatory obligations. In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify, and object to the personal information and data concerning you, directly on the website.

Article 14 - Archiving and Proof

The sole proprietorship EMIWAX will archive purchase orders and invoices on a reliable and durable medium, constituting a faithful copy in accordance with the provisions of Article 1348 of the French Civil Code. The computerized records of the sole proprietorship EMIWAX will be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.